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	<title>Comments on: A Model for 401(k) Advice, Pt. 1 &#8211; Must be Conflict-Free</title>
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	<link>http://bemanaged.com/2010/02/18/a-model-for-401k-advice-pt-1-must-be-conflict-free/?utm_source=rss&amp;utm_medium=rss&amp;utm_campaign=a-model-for-401k-advice-pt-1-must-be-conflict-free</link>
	<description>401(k) Participant Advice Best Practices for Employers and Advisors, 401(k) Investing Tips and Insight for 401(k) Investors</description>
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		<title>By: Roger Wohlner</title>
		<link>http://bemanaged.com/2010/02/18/a-model-for-401k-advice-pt-1-must-be-conflict-free/cpage/1/#comment-123</link>
		<dc:creator>Roger Wohlner</dc:creator>
		<pubDate>Sun, 28 Feb 2010 01:12:55 +0000</pubDate>
		<guid isPermaLink="false">http://bemanaged.com/2010/02/18/a-model-for-401k-advice-pt-1-must-be-conflict-free/#comment-123</guid>
		<description>Chad, this post is right on the money. Conflict free is the only way to go for participant advice. The whole world of financial advice (in and outside of retirement plans) is very confusing to the average consumer. At least within their plan they could be assured that the person providing advice is not subject to conflicts of interest regarding how they are compensated.</description>
		<content:encoded><![CDATA[<p>Chad, this post is right on the money. Conflict free is the only way to go for participant advice. The whole world of financial advice (in and outside of retirement plans) is very confusing to the average consumer. At least within their plan they could be assured that the person providing advice is not subject to conflicts of interest regarding how they are compensated.</p>
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		<title>By: Chad Griffeth</title>
		<link>http://bemanaged.com/2010/02/18/a-model-for-401k-advice-pt-1-must-be-conflict-free/cpage/1/#comment-110</link>
		<dc:creator>Chad Griffeth</dc:creator>
		<pubDate>Wed, 24 Feb 2010 01:31:35 +0000</pubDate>
		<guid isPermaLink="false">http://bemanaged.com/2010/02/18/a-model-for-401k-advice-pt-1-must-be-conflict-free/#comment-110</guid>
		<description>Lynne - You are absolutely correct. We are simply saying that continuing the requirement would be a big benefit to both plan sponsors and participants as last January&#039;s provisions did not seem to have it included (at least from what we saw). Additionally, the ability of the auditor to inspect the advice provider&#039;s contracts not only with plan sponsors and participants but those with partner firms such as recordkeepers, TPAs, mutual fund and insurance companies. It would simply be an added degree of evaluating whether conflicts of interest are hardwired into the original agreements with the various firms. I hope that makes sense.</description>
		<content:encoded><![CDATA[<p>Lynne &#8211; You are absolutely correct. We are simply saying that continuing the requirement would be a big benefit to both plan sponsors and participants as last January&#8217;s provisions did not seem to have it included (at least from what we saw). Additionally, the ability of the auditor to inspect the advice provider&#8217;s contracts not only with plan sponsors and participants but those with partner firms such as recordkeepers, TPAs, mutual fund and insurance companies. It would simply be an added degree of evaluating whether conflicts of interest are hardwired into the original agreements with the various firms. I hope that makes sense.</p>
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		<title>By: Lynne McAuley</title>
		<link>http://bemanaged.com/2010/02/18/a-model-for-401k-advice-pt-1-must-be-conflict-free/cpage/1/#comment-109</link>
		<dc:creator>Lynne McAuley</dc:creator>
		<pubDate>Wed, 24 Feb 2010 00:05:53 +0000</pubDate>
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		<description>It is my understanding that the PPA already requires an annual audit of the Fiduciary Adviser.</description>
		<content:encoded><![CDATA[<p>It is my understanding that the PPA already requires an annual audit of the Fiduciary Adviser.</p>
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		<title>By: Chad Griffeth</title>
		<link>http://bemanaged.com/2010/02/18/a-model-for-401k-advice-pt-1-must-be-conflict-free/cpage/1/#comment-105</link>
		<dc:creator>Chad Griffeth</dc:creator>
		<pubDate>Sat, 20 Feb 2010 18:12:32 +0000</pubDate>
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		<description>John - Thank you for your kind words and support. Yes, Matt actually endorsed us as an Independent Fiduciary back in &#039;08. He has been very supportive of our efforts on this front. Thanks again</description>
		<content:encoded><![CDATA[<p>John &#8211; Thank you for your kind words and support. Yes, Matt actually endorsed us as an Independent Fiduciary back in &#8216;08. He has been very supportive of our efforts on this front. Thanks again</p>
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		<title>By: John Fitzgerald</title>
		<link>http://bemanaged.com/2010/02/18/a-model-for-401k-advice-pt-1-must-be-conflict-free/cpage/1/#comment-104</link>
		<dc:creator>John Fitzgerald</dc:creator>
		<pubDate>Sat, 20 Feb 2010 17:51:13 +0000</pubDate>
		<guid isPermaLink="false">http://bemanaged.com/2010/02/18/a-model-for-401k-advice-pt-1-must-be-conflict-free/#comment-104</guid>
		<description>Chad,

Have you been introduced to Matt Hutcheson? Fee transparency is his calling card, so if you haven&#039;t reached out to him, you should.  Those of us that operate in the World you are referring to are delighted to embrace your forward thinking.  Keep it up!</description>
		<content:encoded><![CDATA[<p>Chad,</p>
<p>Have you been introduced to Matt Hutcheson? Fee transparency is his calling card, so if you haven&#8217;t reached out to him, you should.  Those of us that operate in the World you are referring to are delighted to embrace your forward thinking.  Keep it up!</p>
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		<title>By: Tom Zgainer</title>
		<link>http://bemanaged.com/2010/02/18/a-model-for-401k-advice-pt-1-must-be-conflict-free/cpage/1/#comment-103</link>
		<dc:creator>Tom Zgainer</dc:creator>
		<pubDate>Sat, 20 Feb 2010 02:24:47 +0000</pubDate>
		<guid isPermaLink="false">http://bemanaged.com/2010/02/18/a-model-for-401k-advice-pt-1-must-be-conflict-free/#comment-103</guid>
		<description>Chad,

Your comments are spot on.  Its going to be up to the FEE ONLY Advisor community to properly articulate to plan sponsors WHY their 401k plan is broken, and how it can be fixed. The amount of sponsors I speak to that dont know who their recordkeeper is, how much their hard and soft dollar costs amount to over time, and who they are to turn to for education is astounding.  Those in our business need to be able to provide medicine to sick 401k plans. The hard part being the patient (sponsor) does not even know that they have underlying conditions that will have devasting negative results over time.</description>
		<content:encoded><![CDATA[<p>Chad,</p>
<p>Your comments are spot on.  Its going to be up to the FEE ONLY Advisor community to properly articulate to plan sponsors WHY their 401k plan is broken, and how it can be fixed. The amount of sponsors I speak to that dont know who their recordkeeper is, how much their hard and soft dollar costs amount to over time, and who they are to turn to for education is astounding.  Those in our business need to be able to provide medicine to sick 401k plans. The hard part being the patient (sponsor) does not even know that they have underlying conditions that will have devasting negative results over time.</p>
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		<title>By: Jim Geld</title>
		<link>http://bemanaged.com/2010/02/18/a-model-for-401k-advice-pt-1-must-be-conflict-free/cpage/1/#comment-101</link>
		<dc:creator>Jim Geld</dc:creator>
		<pubDate>Fri, 19 Feb 2010 21:24:03 +0000</pubDate>
		<guid isPermaLink="false">http://bemanaged.com/2010/02/18/a-model-for-401k-advice-pt-1-must-be-conflict-free/#comment-101</guid>
		<description>So then, under this model, the current fee-based (or commission-based) advisor would be barred from providing advice.  The simple act of receiving compensation for the provision of services makes the advisor makes the advisor &quot;conflicted&quot;.  For years, IAs have been providing advice to employers and plan participants &quot;in their best interests&quot; without regard to the amount of fees (or commissions) received for any particular investment options under the plan.  These are the folks who truly understand the plan and the plan&#039;s participants.  By painting all of them with the &quot;conflicted&quot; brush would then required additional compensation be paid to the &quot;new&quot; advisor(s).  Doesn&#039;t make a lot of sense to me.</description>
		<content:encoded><![CDATA[<p>So then, under this model, the current fee-based (or commission-based) advisor would be barred from providing advice.  The simple act of receiving compensation for the provision of services makes the advisor makes the advisor &#8220;conflicted&#8221;.  For years, IAs have been providing advice to employers and plan participants &#8220;in their best interests&#8221; without regard to the amount of fees (or commissions) received for any particular investment options under the plan.  These are the folks who truly understand the plan and the plan&#8217;s participants.  By painting all of them with the &#8220;conflicted&#8221; brush would then required additional compensation be paid to the &#8220;new&#8221; advisor(s).  Doesn&#8217;t make a lot of sense to me.</p>
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		<title>By: Chad Griffeth</title>
		<link>http://bemanaged.com/2010/02/18/a-model-for-401k-advice-pt-1-must-be-conflict-free/cpage/1/#comment-100</link>
		<dc:creator>Chad Griffeth</dc:creator>
		<pubDate>Fri, 19 Feb 2010 17:19:58 +0000</pubDate>
		<guid isPermaLink="false">http://bemanaged.com/2010/02/18/a-model-for-401k-advice-pt-1-must-be-conflict-free/#comment-100</guid>
		<description>Chris,

Thank you for your comments on the post, and I have forwarded this post to Asst. Secretary Borzi. 

I will attempt to answer your questions as best I can. 

1) An annual audit by an independent, unrelated third party would hopefully evaluate the provider&#039;s investment process and management methodology, disclosure processes, contracts (plan sponsor and employee), IT infrastructure, and most importantly the revenue and partner agreements they have it place...a good start at least. The key is not just to look at the functional delivery of the ongoing advice, but also the potential conflicts that exist in their revenue and agreements in place with industry partners. If I were an auditor, I would want to make sure the agreements with providers/advisors/brokers do not show any language that speaks to required asset allocations or necessity to use or avoid any specific investments available on the retirement plans menus that are available to participants to invest in for themselves. If that type of language exists, with any requirements toward specific proprietary investments or revenue sharing arrangements the provider has with various investment companies, then a conflict of interest could be &quot;hardwired&quot; into the offering. I hope that makes sense. 

2) That&#039;s the million dollar question. How do you charge for advice, and more importantly, is it a profitable enterprise? I think the approach of charging an asset-based fee in the micro market makes sense, as it is simple to understand and has been in practice for RIAs for years. When you enter the 100+ employee market and especially the 1,000+ employee market, then a process must be present/solution to deliver ongoing advice to participant. As you know, fiduciary advice needs to be ongoing, so their needs to be a process for delivering it, and face-to-face simply doesn&#039;t work for the ongoing portion of the advice relationship. The economics of advice and ongoing nature are actually going to be some of the posts in this series, so I will leave that to go into more detail. 

Michael - Thank you for the comment, and I too hope the regs reflect a true ERISA fiduciary standard, and not an SEC standard.</description>
		<content:encoded><![CDATA[<p>Chris,</p>
<p>Thank you for your comments on the post, and I have forwarded this post to Asst. Secretary Borzi. </p>
<p>I will attempt to answer your questions as best I can. </p>
<p>1) An annual audit by an independent, unrelated third party would hopefully evaluate the provider&#8217;s investment process and management methodology, disclosure processes, contracts (plan sponsor and employee), IT infrastructure, and most importantly the revenue and partner agreements they have it place&#8230;a good start at least. The key is not just to look at the functional delivery of the ongoing advice, but also the potential conflicts that exist in their revenue and agreements in place with industry partners. If I were an auditor, I would want to make sure the agreements with providers/advisors/brokers do not show any language that speaks to required asset allocations or necessity to use or avoid any specific investments available on the retirement plans menus that are available to participants to invest in for themselves. If that type of language exists, with any requirements toward specific proprietary investments or revenue sharing arrangements the provider has with various investment companies, then a conflict of interest could be &#8220;hardwired&#8221; into the offering. I hope that makes sense. </p>
<p>2) That&#8217;s the million dollar question. How do you charge for advice, and more importantly, is it a profitable enterprise? I think the approach of charging an asset-based fee in the micro market makes sense, as it is simple to understand and has been in practice for RIAs for years. When you enter the 100+ employee market and especially the 1,000+ employee market, then a process must be present/solution to deliver ongoing advice to participant. As you know, fiduciary advice needs to be ongoing, so their needs to be a process for delivering it, and face-to-face simply doesn&#8217;t work for the ongoing portion of the advice relationship. The economics of advice and ongoing nature are actually going to be some of the posts in this series, so I will leave that to go into more detail. </p>
<p>Michael &#8211; Thank you for the comment, and I too hope the regs reflect a true ERISA fiduciary standard, and not an SEC standard.</p>
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		<title>By: Michael Stillman</title>
		<link>http://bemanaged.com/2010/02/18/a-model-for-401k-advice-pt-1-must-be-conflict-free/cpage/1/#comment-99</link>
		<dc:creator>Michael Stillman</dc:creator>
		<pubDate>Fri, 19 Feb 2010 16:30:14 +0000</pubDate>
		<guid isPermaLink="false">http://bemanaged.com/2010/02/18/a-model-for-401k-advice-pt-1-must-be-conflict-free/#comment-99</guid>
		<description>Fantastic post Chad - you nailed it.

How does a practice that makes so much common sense not reach a tipping point? Perhaps we are on the verge and hopefully the DOL&#039;s new advice regs will add some wind to our fiduciary sails.</description>
		<content:encoded><![CDATA[<p>Fantastic post Chad &#8211; you nailed it.</p>
<p>How does a practice that makes so much common sense not reach a tipping point? Perhaps we are on the verge and hopefully the DOL&#8217;s new advice regs will add some wind to our fiduciary sails.</p>
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		<title>By: Chris Carosa</title>
		<link>http://bemanaged.com/2010/02/18/a-model-for-401k-advice-pt-1-must-be-conflict-free/cpage/1/#comment-98</link>
		<dc:creator>Chris Carosa</dc:creator>
		<pubDate>Thu, 18 Feb 2010 21:17:45 +0000</pubDate>
		<guid isPermaLink="false">http://bemanaged.com/2010/02/18/a-model-for-401k-advice-pt-1-must-be-conflict-free/#comment-98</guid>
		<description>Chad, this is a very comprehensive and well thought-out plan. Hopefully you&#039;ve forwarded it on to the proper regulators. The bottom-line is this: Absolutely no conflict. If that&#039;s the case, then that means disclosure of a conflict is not enough - even in the case of the recordkeepers.

Two questions:

1) Regarding the audits: Since the advisers would not be handling client funds, what&#039;s being audited? The performance records?
2) The second question is one I haven&#039;t been able to find an answer for myself: Should advisers charge asset-based fees or a flat rate? The former case makes sense for larger accounts since there might be more work and definitely more liability associated with those accounts. The latter makes sense for smaller accounts, but can advisers then earn enough to pay their own normal operating expenses? Or, does the adviser charge the plan directly (either asset-based or (larger) flat fee) so the adviser has no vested interest in favoring larger accounts over smaller accounts?</description>
		<content:encoded><![CDATA[<p>Chad, this is a very comprehensive and well thought-out plan. Hopefully you&#8217;ve forwarded it on to the proper regulators. The bottom-line is this: Absolutely no conflict. If that&#8217;s the case, then that means disclosure of a conflict is not enough &#8211; even in the case of the recordkeepers.</p>
<p>Two questions:</p>
<p>1) Regarding the audits: Since the advisers would not be handling client funds, what&#8217;s being audited? The performance records?<br />
2) The second question is one I haven&#8217;t been able to find an answer for myself: Should advisers charge asset-based fees or a flat rate? The former case makes sense for larger accounts since there might be more work and definitely more liability associated with those accounts. The latter makes sense for smaller accounts, but can advisers then earn enough to pay their own normal operating expenses? Or, does the adviser charge the plan directly (either asset-based or (larger) flat fee) so the adviser has no vested interest in favoring larger accounts over smaller accounts?</p>
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